Wear & Fading
The best way to keep your jute rug clean is to vacuum regularly so that dirt and dust doesn't build up and rub into the fibres. Vacuum regularly without a brush, in the direction of the weave.
Rugs are subject to wear and tear over time and can become faded if exposed to direct sunlight. Rotate regularly to minimise colour change and damage.
We do recommend the use of an underlay. This can prevent movement or slippage and also help to protect flooring underneath.
Spills & Spots
Treat spots and spills immediately with warm water and pat dry with a clean cloth or paper towel.
If necessary, sprinkle baking soda onto the rug, allow to sit overnight to absorb lingering odour.
Clean up pet accidents immediately. Remove solids with paper towel and blot up urine quickly. Mix white vinegar and water in equal parts, using a clean cloth gently dab area clean. Cover the area in baking soda to help draw out the moisture and eliminate odour.
Strands of jute can sometimes pop out of our hand crafted rugs. Loose fibres should be twisted and pushed through to the base of the rug. Never pull out threads, this can cause damage and holes.
Shedding is to be expected initially, and you may discover a fine layer of dust under your rugs.
As our rugs are shipped in sealed bags, odours from dyes and fibres can accumulate during transit. This odour will naturally dissipate over time when the rug is removed from its bag.